Wound Care & Dressing Changes at Home
Post-Surgery Dressing, Ulcer Treatment, and Infected Wound Management
- Home visit in under 2 hours for urgent requests
- Team reachable 24h/24
- Qualified nurses
- Darija · French · English
What the nurse does
Improper wound care can lead to serious infections and delayed recovery. Our nurses specialize in surgical staples/stitches removal, simple post-op dressings, and sterile dressing changes for chronic wounds and bedsores.
What is included
- Stitch and staple removal protocols
- Aseptic wound cleansing and disinfection
- Specialized dressings (hydrocolloid, alginate) based on wound stage
- Written summary every week for the family and the doctor
Includes
Simple Dressing
- Cleaning and disinfection of the wound
- Changing the dressing
- Wound status evaluation
Complex Dressing / Bedsore
- Deep cleaning + debridement of necrotic tissue
- Specialized dressing according to stage
- Wound evaluation and classification
- Detailed medical report for the doctor
Stitch / Staple Removal
- Removal of stitches or surgical staples
- Cleaning + healing evaluation
What happens after you contact us
- You call, send a WhatsApp message, or ask us to call you back.
- A care advisor asks about the patient, the address, and the prescription.
- We confirm the price, the nurse, and the arrival time before the visit.
- The nurse arrives with the equipment, presents professional ID, checks the prescription, then gives the care.
- For regular follow-up, you receive a written summary every week for the family and the doctor.
Where we come, and how fast
- All Marrakech neighbourhoods, day and night.
- Visits outside the city may include a small travel supplement, confirmed before booking.
- Night and weekend visits carry a supplement, confirmed before booking.
Before the nurse arrives
- Injections, IV infusions and blood tests require a valid prescription. Foreign prescriptions are accepted.
- We confirm exactly what to prepare when you book.
Who comes to your home
Every visit is made by a qualified nurse.
- The nurse presents their Sanad Care card on arrival.
- We assign the same nurse wherever scheduling allows; a replacement is briefed on the patient's file.
- A coordinator nurse follows each patient's care plan.
- You can ask for a nurse you feel comfortable with.
- You can ask to change the nurse at any time.
- You can report a nurse to us directly.
Safety, limits and emergencies
- We are not an emergency service. In a life-threatening emergency, call SAMU 141 immediately.
- Our nurses work from your doctor's prescription. They do not diagnose, do not change a treatment, and do not replace hospital care.
Emergency: SAMU 141 · Fire brigade 15
Service areas in Marrakech
We provide Wound care across Marrakech — at home, at your hotel, at your riad or at your villa — including:
- Gueliz
- Hivernage
- Agdal
- Palmeraie
- Targa
- Medina
- Kasbah
- Amelkis
- Prestigia
- Massira
This list is not exhaustive — we serve all Marrakech neighbourhoods.
Payment and paperwork
- Payment in cash or by bank transfer only, with a detailed invoice for every visit.
- We issue a detailed invoice for every visit.
- Cancellation is free if you tell us before the nurse is dispatched; if the nurse is already on the way or has arrived, a travel fee applies. We appreciate as much notice as possible — ideally 6 hours or more.
- We are not affiliated with AMO, CNSS or any insurer and cannot guarantee reimbursement — coverage depends on your own plan. Some private insurance plans and mutual funds may partially cover prescribed home nursing; check with your insurer. We provide detailed invoices to support claims.
Frequently asked questions
The frequency depends on the surgeon's instructions or the wound state, from changes every day to every 48/72 hours.